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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 274d 330d 958d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 222d 243d 693d
401 0 0 0
Material Management 283 201d 222d 602d
283 0 0 0
Field Work 140 214d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307173 321d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307175 321d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307193 321d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-01
WO-01307201 321d
Critical Holding On Hold Vital Core HS Inspection — 2025-10-01
WO-01307212 321d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307214 321d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307216 321d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307217 321d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307220 321d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307227 321d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307235 321d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307249 320d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-01
WO-01307266 320d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307289 320d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307290 320d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307295 320d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307298 320d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307341 320d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307352 320d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307353 320d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307354 320d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307355 320d
Critical Holding On Hold Oak Street Health SWAPOUT — 2025-10-01
WO-01307404 320d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-02
WO-01307414 320d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-10-02
WO-01307418 320d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-02
WO-01307420 320d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-02
WO-01307442 320d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307469 319d
Critical Material Management Awaiting Parts - Customer Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2025-10-02
WO-01307481 319d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2025-10-02
WO-01307535 319d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307545 319d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307550 319d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307556 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307557 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307565 319d
Critical Material Management Awaiting Parts GE HEALTHCARE Support Yes 2025-10-02
WO-01307575 319d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-02
WO-01307588 319d
Critical Dispatch L2 Review A-MED Ambulance Service Preventive Maintenance — 2025-10-02
WO-01307598 319d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307599 319d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307614 319d
Critical Holding On Hold Centurion of Georgia Inspection — 2025-10-03
WO-01307619 319d
Critical Material Management Awaiting Parts Arcamed Inspection Yes 2025-10-03
WO-01307639 319d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307640 319d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307720 318d
Critical Material Management Awaiting Parts The Natural Result Center for Aesthetic Artistry Virtual Tech - Drop Shipment Cust 2025-10-03
WO-01307733 318d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-03
WO-01307742 318d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-03
WO-01307771 316d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-06
WO-01307780 316d
Critical Material Management Awaiting Parts Atrius Health Repair Yes 2025-10-06
WO-01307791 316d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307803 316d
Critical Coordinators Scheduled MEDIC RESCUE Preventive Maintenance — 2025-10-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical