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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307814 382d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-06
WO-01307816 382d
Critical Coordinators Assigned Centurion of Idaho Inspection — 2025-10-06
WO-01307819 382d
Critical Holding On Hold Centurion of Idaho Inspection — 2025-10-06
WO-01307841 382d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-06
WO-01307849 382d
Critical Coordinators Assigned Centurion of Idaho Inspection — 2025-10-06
WO-01307873 382d
Critical Holding On Hold East Rutherford Fire Department EMS Preventive Maintenance — 2025-10-06
WO-01307962 382d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307963 382d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307965 382d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307992 382d
Critical Field Work Incomplete MIDMARK Repair — 2025-10-06
WO-01307996 382d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01308160 381d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-07
WO-01308237 380d
Critical Dispatch Entered PRESBYTERIAN HOME Repair Yes 2025-10-08
WO-01308239 380d
Critical Coordinators Assigned HCA Urgent Care Repair Yes 2025-10-08
WO-01308307 380d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-08
WO-01308313 380d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-08
WO-01308424 380d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-10-08
WO-01308427 380d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-10-08
WO-01308391 380d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308392 380d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308397 380d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308400 380d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308465 380d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-08
WO-01308488 379d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-09
WO-01308513 379d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-09
WO-01308539 379d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-09
WO-01308552 379d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-10-09
WO-01308615 379d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2025-10-09
WO-01308652 379d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308654 379d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308751 379d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2025-10-10
WO-01308764 378d
Critical Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Evaluation — 2025-10-10
WO-01308786 378d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Preventive Maintenance — 2025-10-10
WO-01308793 378d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308795 378d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308812 378d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308836 378d
Critical Holding On Hold CenterWell (Humana) Virtual Tech - Depot Yes 2025-10-10
WO-01308874 378d
Critical Coordinators Assigned EMSAR HOUSE ACCOUNT Inventory — 2025-10-10
WO-01308917 378d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308935 375d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-13
WO-01308968 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-13
WO-01308975 375d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Repair — 2025-10-13
WO-01309027 375d
Critical Holding On Hold Oak Street Health Inspection — 2025-10-13
WO-01309132 375d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-13
WO-01309168 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309169 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309170 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309171 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309172 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309173 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical