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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 274d 330d 958d
3,712 0 0 0
Dispatch 2,762 197d 214d 557d
2,762 0 0 0
Billing 401 222d 243d 693d
401 0 0 0
Material Management 283 201d 222d 602d
283 0 0 0
Field Work 140 215d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307814 316d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-06
WO-01307816 316d
Critical Coordinators Assigned Centurion of Idaho Inspection — 2025-10-06
WO-01307819 316d
Critical Holding On Hold Centurion of Idaho Inspection — 2025-10-06
WO-01307841 316d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-06
WO-01307849 316d
Critical Coordinators Assigned Centurion of Idaho Inspection — 2025-10-06
WO-01307873 316d
Critical Holding On Hold East Rutherford Fire Department EMS Preventive Maintenance — 2025-10-06
WO-01307962 315d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307963 315d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307965 315d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307992 315d
Critical Field Work Incomplete MIDMARK Repair — 2025-10-06
WO-01307996 315d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01308160 315d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-07
WO-01308237 314d
Critical Dispatch Entered PRESBYTERIAN HOME Repair Yes 2025-10-08
WO-01308239 314d
Critical Coordinators Assigned HCA Urgent Care Repair Yes 2025-10-08
WO-01308307 314d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-08
WO-01308424 314d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-10-08
WO-01308427 314d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-10-08
WO-01308313 314d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-08
WO-01308391 314d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308392 314d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308397 314d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308400 314d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308465 313d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-08
WO-01308488 313d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-09
WO-01308513 313d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-09
WO-01308539 313d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-09
WO-01308552 313d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-10-09
WO-01308615 313d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2025-10-09
WO-01308652 312d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308654 312d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308751 312d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2025-10-10
WO-01308764 312d
Critical Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Evaluation — 2025-10-10
WO-01308786 312d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Preventive Maintenance — 2025-10-10
WO-01308793 312d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308795 312d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308812 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308836 312d
Critical Holding On Hold CenterWell (Humana) Virtual Tech - Depot Yes 2025-10-10
WO-01308874 312d
Critical Coordinators Assigned EMSAR HOUSE ACCOUNT Inventory — 2025-10-10
WO-01308917 311d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308935 309d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-13
WO-01308968 309d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-13
WO-01308975 309d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Repair — 2025-10-13
WO-01309027 309d
Critical Holding On Hold Oak Street Health Inspection — 2025-10-13
WO-01309132 308d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-13
WO-01309168 308d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309169 308d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309170 308d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309171 308d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309172 308d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309173 308d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical