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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
237d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 260d 362d 956d
4,806 0 0 0
Holding 3,712 274d 330d 958d
3,712 0 0 0
Dispatch 2,762 197d 214d 558d
2,762 0 0 0
Billing 401 222d 243d 693d
401 0 0 0
Material Management 283 202d 222d 602d
283 0 0 0
Field Work 140 215d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01310642 301d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-10-21
WO-01310677 300d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310678 300d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310769 300d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Repair Yes 2025-10-22
WO-01310834 300d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-22
WO-01310960 299d
Critical Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Repair Yes 2025-10-23
WO-01311096 299d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-23
WO-01311180 298d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311222 298d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2025-10-24
WO-01311227 298d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311229 298d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311238 298d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311265 298d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311305 298d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311308 298d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311309 298d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311310 298d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311314 298d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2025-10-24
WO-01311324 298d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-24
WO-01311325 298d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311327 298d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311328 298d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311329 298d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311331 298d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311334 298d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311417 295d
Critical Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Yes 2025-10-27
WO-01311440 295d
Critical Coordinators Scheduled ELIZABETH CHURCH MANOR Repair Yes 2025-10-27
WO-01311449 295d
Critical Material Management Awaiting Parts PRESBYTERIAN HOME Depot - Syracuse Yes 2025-10-27
WO-01311477 295d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311481 295d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311503 295d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-27
WO-01311508 295d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311510 295d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311573 295d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-27
WO-01311580 295d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-27
WO-01311599 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311601 294d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2025-10-28
WO-01311611 294d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2025-10-28
WO-01311628 294d
Critical Holding On Hold EDGEWATER VOLUNTEER FIRST AID SQUAD Repair Yes 2025-10-28
WO-01311636 294d
Critical Holding On Hold HCA Urgent Care Depot Yes 2025-10-28
WO-01311638 294d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-28
WO-01311640 294d
Critical Coordinators Assigned GE HEALTHCARE Acct. Management — 2025-10-28
WO-01311697 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311713 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311894 293d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311895 293d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311896 293d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311919 293d
Critical Coordinators Reschedule PHMC - Public Health Management Corporation Depot Yes 2025-10-29
WO-01311937 293d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-10-29
WO-01312019 292d
Critical Material Management Awaiting Parts Crossover Health Management Services Virtual Tech - Field Repair Yes 2025-10-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical