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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01310642 367d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-10-21
WO-01310677 366d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310678 366d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310769 366d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Repair Yes 2025-10-22
WO-01310834 366d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-22
WO-01310960 365d
Critical Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Repair Yes 2025-10-23
WO-01311096 365d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-23
WO-01311180 364d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311222 364d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2025-10-24
WO-01311227 364d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311229 364d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311238 364d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311265 364d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311305 364d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311308 364d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311309 364d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311310 364d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311314 364d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2025-10-24
WO-01311324 364d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-24
WO-01311325 364d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311327 364d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311328 364d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311329 364d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311331 364d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311334 364d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311417 361d
Critical Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Yes 2025-10-27
WO-01311440 361d
Critical Coordinators Scheduled ELIZABETH CHURCH MANOR Repair Yes 2025-10-27
WO-01311449 361d
Critical Material Management Awaiting Parts PRESBYTERIAN HOME Depot - Syracuse Yes 2025-10-27
WO-01311477 361d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311481 361d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311503 361d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-27
WO-01311508 361d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311510 361d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311573 361d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-27
WO-01311580 361d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-27
WO-01311599 361d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311601 360d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2025-10-28
WO-01311611 360d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2025-10-28
WO-01311628 360d
Critical Holding On Hold EDGEWATER VOLUNTEER FIRST AID SQUAD Repair Yes 2025-10-28
WO-01311636 360d
Critical Holding On Hold HCA Urgent Care Depot Yes 2025-10-28
WO-01311638 360d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-28
WO-01311640 360d
Critical Coordinators Assigned GE HEALTHCARE Acct. Management — 2025-10-28
WO-01311697 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311713 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311894 359d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311895 359d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311896 359d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311919 359d
Critical Coordinators Reschedule PHMC - Public Health Management Corporation Depot Yes 2025-10-29
WO-01311937 359d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-10-29
WO-01312019 358d
Critical Material Management Awaiting Parts Crossover Health Management Services Virtual Tech - Field Repair Yes 2025-10-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical