Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 399d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 283d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 291d 671d
283 0 0 0
Field Work 140 284d 314d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01293214 461d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-22
WO-01293217 461d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-07-22
WO-01293223 461d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-07-22
WO-01293023 462d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-07-21
WO-01293051 462d
Critical Billing WO Correction Needed ST CAMILLUS Depot - Syracuse Yes 2025-07-21
WO-01292984 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-21
WO-01292987 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-21
WO-01292926 462d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-07-21
WO-01292961 462d
Critical Holding On Hold Oak Street Health Inspection — 2025-07-21
WO-01292965 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-07-21
WO-01292875 465d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-18
WO-01292876 465d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-18
WO-01292877 465d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-07-18
WO-01292892 465d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-07-18
WO-01292771 465d
Critical Material Management Awaiting Parts Open Cities Health Center Virtual Tech - Field Repair Yes 2025-07-18
WO-01292634 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292635 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292640 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292641 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292643 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292645 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292647 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292649 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292652 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292654 466d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292662 466d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-07-17
WO-01292494 466d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-07-17
WO-01292275 467d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-16
WO-01292277 467d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-16
WO-01292293 467d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-16
WO-01292112 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292113 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292116 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292118 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292121 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292124 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292129 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01291978 468d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-07-15
WO-01291508 472d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291509 472d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291510 472d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291453 472d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2025-07-11
WO-01291462 472d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291399 472d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291346 472d
Critical Billing Invoice Pending GE Healthcare FMI Installation — 2025-07-11
WO-01291349 472d
Critical Billing Invoice Pending GE Healthcare FMI Installation — 2025-07-11
WO-01291127 473d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291129 473d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291131 473d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291132 473d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical