Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 334d 961d
3,712 0 0 0
Dispatch 2,762 200d 218d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 226d 605d
283 0 0 0
Field Work 140 218d 248d 568d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01293214 395d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-22
WO-01293217 395d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-07-22
WO-01293223 395d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-07-22
WO-01293023 396d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-07-21
WO-01293051 396d
Critical Billing WO Correction Needed ST CAMILLUS Depot - Syracuse Yes 2025-07-21
WO-01292961 396d
Critical Holding On Hold Oak Street Health Inspection 2025-07-21
WO-01292965 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-07-21
WO-01292984 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-21
WO-01292987 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-21
WO-01292926 396d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-07-21
WO-01292892 399d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-07-18
WO-01292875 399d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-18
WO-01292876 399d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-18
WO-01292877 399d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2025-07-18
WO-01292771 399d
Critical Material Management Awaiting Parts Open Cities Health Center Virtual Tech - Field Repair Yes 2025-07-18
WO-01292662 400d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-07-17
WO-01292634 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292635 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292640 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292641 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292643 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292645 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292647 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292649 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292652 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292654 400d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-17
WO-01292494 400d
Critical Holding On Hold PHILIPS HEALTHCARE FCO 2025-07-17
WO-01292275 401d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-16
WO-01292277 401d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-16
WO-01292293 401d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-16
WO-01292121 402d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-15
WO-01292124 402d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-15
WO-01292129 402d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-15
WO-01292112 402d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-15
WO-01292113 402d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-15
WO-01292116 402d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-15
WO-01292118 402d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-15
WO-01291978 402d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-07-15
WO-01291508 406d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-11
WO-01291509 406d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-11
WO-01291510 406d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-11
WO-01291453 406d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance 2025-07-11
WO-01291462 406d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-11
WO-01291349 406d
Critical Billing Invoice Pending GE Healthcare FMI Installation 2025-07-11
WO-01291399 406d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-11
WO-01291346 406d
Critical Billing Invoice Pending GE Healthcare FMI Installation 2025-07-11
WO-01291104 407d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-10
WO-01291105 407d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-10
WO-01291106 407d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-10
WO-01291107 407d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-07-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical