Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01233213 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233214 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233215 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233216 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233217 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233224 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233225 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233227 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233229 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233230 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233232 100 275d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233249 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233235 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233241 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233243 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233245 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233259 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233261 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233263 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233254 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233255 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233256 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233274 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233275 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233276 100 260d — 658d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233277 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233280 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233281 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233282 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233283 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233265 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233266 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233268 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233270 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233271 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233272 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233284 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233285 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233287 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233289 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233290 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233292 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233293 100 276d — 658d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233301 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233297 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233298 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233309 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233310 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233311 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233312 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d