Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01232988 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232989 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232990 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232993 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232994 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232995 100 206d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232997 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233002 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233008 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233009 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233010 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233012 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233013 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233017 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233018 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233032 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233033 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233020 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233021 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233022 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233026 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233028 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233048 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233051 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233053 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233054 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233055 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233059 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233063 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233064 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233066 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233069 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233071 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233073 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233074 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233075 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233076 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233077 100 219d — 589d Needs Action Holding On Hold CVS Preventive Maintenance — PSM —
WO-01233078 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233082 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233083 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233084 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233086 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233087 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233088 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233089 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233090 100 199d — 589d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233091 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233093 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233098 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d