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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319510 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319511 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319512 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319513 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319514 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319515 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319516 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319517 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319518 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319519 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319520 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319521 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319522 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319523 100 193d — 254d Needs Action Billing Billing Review GCX Medical Upgrade — PC —
WO-01319525 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319526 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319527 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319528 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319529 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319530 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319531 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319532 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319533 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319534 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319535 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319536 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319537 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319538 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319539 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319540 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319541 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319542 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319543 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319544 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319546 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319547 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319548 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319549 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319550 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319551 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319552 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319553 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319554 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319555 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319556 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319559 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319560 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319561 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319562 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319563 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d