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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319406 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319407 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319408 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319409 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319410 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319411 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319412 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319413 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319414 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319415 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319416 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319417 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319418 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319419 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319420 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319421 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319422 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319423 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319424 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319425 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319426 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319427 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319428 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319429 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319430 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319431 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319432 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319433 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319434 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319435 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319436 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319437 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319438 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319439 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319440 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319441 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319442 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319443 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319444 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319445 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319446 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319447 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319448 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319449 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319450 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319451 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319452 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319453 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319454 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319455 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d