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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01314318 100 206d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314411 100 198d — 277d Needs Action Holding On Hold Conviva Care Solutions (Humana) Inspection — PSM —
WO-01317799 100 206d — 256d Needs Action Holding On Hold Centurion of Georgia Inspection — PSM —
WO-01318150 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318151 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318174 100 224d — 256d Needs Action Holding Ready for Release GE Healthcare FMI Installation — PC —
WO-01318196 100 224d — 256d Needs Action Holding Ready for Release GE Healthcare FMI Installation — PC —
WO-01318238 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318239 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318240 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318242 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318243 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318244 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318247 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318248 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318249 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318250 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318251 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318252 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318253 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318254 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318255 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318256 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318260 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318263 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318265 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318266 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318267 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318268 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318269 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318270 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318271 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318272 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318273 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318274 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318275 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318276 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318277 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318278 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318279 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318280 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318281 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318283 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318284 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318285 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318286 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318287 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329332 100 191d — 222d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance — PSM —
WO-01329343 100 194d — 222d Needs Action Holding On Hold CenterWell (Humana) Inspection — PSM —
WO-01329370 100 207d — 222d Needs Action Holding On Hold Centurion of Georgia Misc. Inspection — P5 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 203d