Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01329779 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329781 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329782 100 192d — 221d Needs Action Holding On Hold HIGI LLC Preventive Maintenance — PSM —
WO-01329784 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329785 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329786 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329787 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329788 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329789 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329790 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329805 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329807 100 191d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329810 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329812 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329813 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329815 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329817 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329820 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329821 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329822 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329823 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329824 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329825 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329827 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329828 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329829 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329830 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329832 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329833 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329834 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329835 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329837 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329838 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329839 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329840 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329841 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329845 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329852 100 207d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329854 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329855 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329856 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329858 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329859 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329861 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329863 100 205d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329864 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329865 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329866 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329867 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329868 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 203d