Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330923 100 276d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330924 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330925 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330926 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330927 100 261d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330928 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330929 100 277d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330930 100 262d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330931 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330932 100 269d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330933 100 262d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330935 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330936 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330937 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330938 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330939 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330940 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330941 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330942 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330943 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330944 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330945 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330947 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330948 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330949 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330950 100 262d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330951 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330952 100 269d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330953 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330954 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330955 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330956 100 262d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330957 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330968 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330970 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01341418 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341419 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341420 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341421 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341422 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341423 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341424 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341425 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341426 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341427 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341428 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341429 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341430 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341431 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01341432 100 263d — 263d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d