Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 273d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01232658 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232662 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232663 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232664 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232665 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232667 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232668 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232671 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232672 100 259d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232673 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232674 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232680 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232687 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232689 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232691 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232694 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232696 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232698 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232703 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232705 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232706 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232707 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232709 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232710 100 275d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232718 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232721 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232723 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232726 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232727 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232729 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232730 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232736 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232737 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232738 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232742 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232745 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232747 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232750 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232752 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232754 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232766 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232759 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232763 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232769 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232772 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232774 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232776 100 279d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232777 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232778 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232781 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 255d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d