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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340260 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340267 100 199d 16d 200d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01340276 100 179d — 200d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE Repair FCO PC —
WO-01340338 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340339 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340340 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340341 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340342 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340344 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340345 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340346 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340347 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340348 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340349 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340350 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340351 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340352 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340353 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340354 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340355 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340356 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340357 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340358 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340359 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340360 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340361 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340362 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340364 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340365 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340367 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340369 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340371 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340373 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340375 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340376 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340377 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340380 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340381 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340382 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340383 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340384 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340385 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340386 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340387 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340390 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340391 100 197d 13d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340889 100 184d 14d 198d Needs Action Holding On Hold Sono Bello Virtual Tech Healthcare Provider PC —
WO-01340917 100 192d 9d 198d Needs Action Holding On Hold AccuCare Event Medical Preventive Maintenance Healthcare Provider PSM —
WO-01340959 100 181d 7d 198d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01340972 100 181d 13d 198d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d