Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 399d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 283d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 291d 671d
283 0 0 0
Field Work 140 284d 314d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01279218 500d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279220 500d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279221 500d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279222 500d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01278654 502d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-11
WO-01278488 503d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-06-10
WO-01278509 503d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-06-10
WO-01278419 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278424 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278425 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-06-10
WO-01278426 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278427 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278465 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278466 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278470 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278471 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278476 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278478 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278392 503d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-10
WO-01278297 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278313 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278316 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278318 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278293 504d
Critical Dispatch Logistics HIGI LLC Removal — 2025-06-09
WO-01278255 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278259 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278209 504d
Critical Coordinators Assigned Oak Street Health SWAPOUT Yes 2025-06-09
WO-01278212 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278116 504d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-09
WO-01278149 504d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-06-09
WO-01278053 507d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-06
WO-01278054 507d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-06
WO-01278040 507d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-06
WO-01278045 507d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-06
WO-01277968 507d
Critical Holding On Hold EZ WAY Preventive Maintenance Yes 2025-06-06
WO-01277870 507d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-06-06
WO-01277786 508d
Critical Dispatch Logistics HIGI LLC Removal — 2025-06-05
WO-01277708 508d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-05
WO-01277710 508d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-05
WO-01277716 508d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-05
WO-01277722 508d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-05
WO-01277764 508d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-05
WO-01277766 508d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-05
WO-01277634 508d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-06-05
WO-01277580 509d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-04
WO-01277543 509d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-04
WO-01277491 509d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-04
WO-01277495 509d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-04
WO-01277501 509d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-04
WO-01277505 509d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical