Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 273d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01233628 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233642 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233644 100 259d — 657d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233662 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233664 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233652 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233653 100 261d — 657d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233654 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233657 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233658 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233659 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233660 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233661 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233668 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233669 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233670 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233673 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233675 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233677 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233682 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233686 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233688 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233694 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233695 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233696 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233699 100 261d — 657d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233701 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233714 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233716 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233717 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233719 100 281d — 657d Needs Action Coordinators Assigned CVS Preventive Maintenance — PSM —
WO-01233720 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233722 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233723 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233724 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233738 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233739 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233740 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233741 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233729 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233731 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233732 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233745 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233748 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233759 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233760 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233761 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233778 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233773 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233769 100 314d — 657d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 255d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d