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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340589 100 266d 13d 267d Needs Action Coordinators Scheduled CareATC Inspection Healthcare Provider PSM —
WO-01340590 100 247d 10d 267d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340591 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340593 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340595 100 247d 5d 267d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Cust
WO-01340596 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340597 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340598 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340600 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340601 100 247d 10d 267d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340602 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340605 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340635 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340637 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340638 100 249d 3d 267d Needs Action Coordinators Assigned Oak Street Health Inspection Healthcare Provider PSM —
WO-01340639 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340640 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340641 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340642 100 247d 1d 267d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01340643 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340645 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340646 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340648 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340649 100 267d 15d 267d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM Lab/Power PSM —
WO-01340650 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340651 100 249d 3d 267d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340652 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340653 100 267d 15d 267d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01340655 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340656 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340657 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340658 100 263d 13d 267d Needs Action Coordinators Scheduled ArchWell Health Inspection Healthcare Provider PSM —
WO-01340659 100 247d 1d 267d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340660 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340661 100 267d 15d 267d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01340662 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340663 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340667 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340668 100 267d 15d 267d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01340669 100 266d 15d 267d Needs Action Coordinators Assigned NORA Allentown - Northhampton Preventive Maintenance EMS PSM —
WO-01340671 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340672 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340673 100 267d 15d 267d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PSM —
WO-01340674 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340675 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340676 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340677 100 267d 15d 267d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PSM —
WO-01340678 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340680 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340682 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d