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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01339770 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01339773 100 263d 13d 270d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01339778 100 247d 1d 270d Needs Action Coordinators Assigned Berks Community Health Center Inspection Healthcare Provider PSM —
WO-01339779 100 259d 9d 270d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01339781 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339783 100 255d 7d 270d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01339787 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339819 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection Healthcare Provider PSM —
WO-01339820 100 267d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339822 100 267d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339823 100 267d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339825 100 261d 11d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339826 100 267d 14d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339828 100 252d 5d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339829 100 268d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339830 100 266d 14d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339838 100 269d 16d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339840 100 269d 17d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339847 100 268d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339857 100 256d 1d 270d Needs Action Coordinators Scheduled HIGI LLC Part Order Kiosk P4 Cust
WO-01339858 100 260d 15d 270d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01339870 100 261d 10d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339871 100 267d 14d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339872 100 268d 16d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339873 100 268d 16d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339875 100 268d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339876 100 268d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339877 100 249d 4d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339878 100 268d 15d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339883 100 268d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339884 100 268d 16d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339885 100 268d 16d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339901 100 248d 2d 270d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01339904 100 248d 2d 270d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01339954 100 256d 17d 269d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01339956 100 263d 13d 269d Needs Action Coordinators Scheduled VillageMD Inspection Healthcare Provider PSM —
WO-01339957 100 247d 1d 269d Needs Action Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection Healthcare Provider PSM —
WO-01339988 100 248d 2d 269d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01339989 100 248d 2d 269d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01339990 100 269d 17d 269d Needs Action Coordinators Ready for Scheduling CityLife Health Inspection Healthcare Provider PSM —
WO-01339991 100 247d 1d 269d Needs Action Coordinators Assigned CityLife Health Inspection Healthcare Provider PSM —
WO-01339992 100 248d 2d 269d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01339993 100 269d 17d 269d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01340020 100 266d 14d 269d Needs Action Coordinators Assigned CITY OF TAMARAC FIRE RESCUE Preventive Maintenance EMS PSM —
WO-01340034 100 248d 2d 269d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01340087 100 247d 7d 269d Needs Action Coordinators Reschedule Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Parts Backorder —
WO-01340093 100 252d 15d 269d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340115 100 247d 9d 269d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01340133 100 252d 15d 269d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340141 100 252d 17d 269d Needs Action Coordinators Scheduled GE HEALTHCARE Repair Bed Services P5 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d