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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340683 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340685 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340686 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340687 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340688 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340689 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340693 100 252d 4d 267d Needs Action Coordinators Scheduled ArchWell Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01340696 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340699 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340703 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340704 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340707 100 249d 3d 267d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340708 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340709 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340711 100 256d 8d 267d Needs Action Coordinators Scheduled CareATC Inspection Healthcare Provider PSM —
WO-01340712 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340714 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340715 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340716 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340717 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340718 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340719 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340721 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340723 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340724 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340725 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340726 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340727 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340728 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340729 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340730 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340731 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340733 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340751 100 266d 14d 267d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340757 100 259d 9d 267d Needs Action Coordinators Scheduled Johnson & Johnson EHW Inspection Healthcare Provider PSM —
WO-01340858 100 266d 14d 266d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340860 100 247d 14d 266d Needs Action Coordinators Reschedule Sono Bello Depot Healthcare Provider PSM Yes
WO-01340861 100 253d 7d 266d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01340871 100 248d 7d 266d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Lab/Power PSM —
WO-01340873 100 255d 6d 266d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01340874 100 255d 6d 266d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01340876 100 255d 8d 266d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC Parts Shipping —
WO-01340877 100 255d 6d 266d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01340879 100 266d 13d 266d Needs Action Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance EMS PSM —
WO-01340882 100 266d 13d 266d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340884 100 266d 14d 266d Needs Action Coordinators Ready for Scheduling CareATC Inspection Healthcare Provider PSM —
WO-01340887 100 248d 1d 266d Needs Action Coordinators Assigned UNION RESCUE (NC) Preventive Maintenance EMS PSM —
WO-01340888 100 247d 1d 266d Needs Action Coordinators Scheduled HAMASPIK OF ORANGE COUNTY INC Inspection EMS PSM —
WO-01340890 100 248d 2d 266d Needs Action Coordinators Scheduled Mukwonago Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01340894 100 254d 6d 266d Needs Action Coordinators Assigned NORTH CENTRAL EMS Preventive Maintenance EMS PSM Parts Wrong —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 410d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d