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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340895 100 195d 12d 199d Needs Action Coordinators Assigned CITY OF WOOSTER, DIVISION OF FIRE Preventive Maintenance EMS PSM —
WO-01340896 100 186d 7d 199d Needs Action Coordinators Assigned NORTH CENTRAL EMS Preventive Maintenance EMS PSM Parts Wrong —
WO-01340897 100 199d 14d 199d Needs Action Coordinators Ready for Scheduling CareATC Inspection Healthcare Provider PSM —
WO-01340899 100 193d 11d 199d Needs Action Coordinators Scheduled PASSAIC COUNTY COMMUNITY COLLEGE Preventive Maintenance EMS PSM —
WO-01340900 100 181d 3d 199d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340901 100 181d 14d 199d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01340902 100 197d 13d 199d Needs Action Coordinators Scheduled CareATC Inspection Healthcare Provider PSM —
WO-01340903 100 193d 11d 199d Needs Action Coordinators Scheduled BOROUGH OF NORTH PLAINFIELD FIRE DEPARTMENT Inspection EMS PSM —
WO-01340904 100 195d 12d 199d Needs Action Coordinators Assigned CENTRAL FIRE DISTRICT Preventive Maintenance EMS PSM —
WO-01340906 100 180d 1d 199d Needs Action Coordinators Assigned RELIANCE MEDICAL TRANSPORT Preventive Maintenance EMS PSM —
WO-01340907 100 195d 12d 199d Needs Action Coordinators Assigned SHARON TOWNSHIP FIRE DEPARTMENT SHARON CENTER Preventive Maintenance EMS PSM —
WO-01340908 100 186d 5d 199d Needs Action Coordinators Assigned NORTH CENTRAL EMS Preventive Maintenance EMS PSM Parts Wrong —
WO-01340909 100 195d 12d 199d Needs Action Coordinators Assigned CHIPPEWA TOWNSHIP FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01340910 100 191d 9d 199d Needs Action Coordinators Scheduled CHATHAM EMERGENCY SQUAD, INC. Inspection EMS PSM —
WO-01340911 100 186d 5d 199d Needs Action Coordinators Assigned NORTH CENTRAL EMS Preventive Maintenance EMS PSM Parts Wrong —
WO-01340913 100 199d 14d 199d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340914 100 192d 9d 199d Needs Action Coordinators Scheduled SCIOTO TOWNSHIP FIRE DEPARTMENT CHILLICOTHE Inspection EMS PSM —
WO-01340915 100 182d 3d 199d Needs Action Coordinators Reschedule ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01340916 100 195d 12d 199d Needs Action Coordinators Assigned MAYFIELD HEIGHTS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01340919 100 198d 13d 199d Needs Action Coordinators Scheduled Milford Regional Physician Group Inspection Healthcare Provider PSM —
WO-01340920 100 199d 14d 199d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340921 100 195d 12d 199d Needs Action Coordinators Assigned AMERICA AMBULANCE SERVICE Preventive Maintenance EMS PSM —
WO-01340923 100 181d 14d 199d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340924 100 194d 11d 199d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Inspection EMS PSM —
WO-01340926 100 192d 9d 199d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340927 100 193d 10d 199d Needs Action Coordinators Scheduled CONTINUING HEALTHCARE SOLUTIONS Preventive Maintenance EMS PSM —
WO-01340928 100 192d 9d 199d Needs Action Coordinators Scheduled AccuCare Event Medical Preventive Maintenance Healthcare Provider PSM —
WO-01340930 100 193d 10d 199d Needs Action Coordinators Scheduled Milford Regional Physician Group Inspection Healthcare Provider PSM —
WO-01340931 100 192d 9d 199d Needs Action Coordinators Scheduled MARTINSVILLE RESCUE SQUAD Preventive Maintenance EMS PSM —
WO-01340932 100 194d 14d 199d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01340935 100 193d 10d 199d Needs Action Coordinators Scheduled TROY FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01340936 100 180d 1d 199d Needs Action Coordinators Assigned RELIANCE MEDICAL TRANSPORT Preventive Maintenance EMS PSM —
WO-01340938 100 192d 9d 199d Needs Action Coordinators Scheduled AccuCare Event Medical Preventive Maintenance Healthcare Provider PSM —
WO-01340940 100 181d 8d 199d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01340943 100 179d 1d 199d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01340944 100 192d 9d 199d Needs Action Coordinators Scheduled AccuCare Event Medical Preventive Maintenance Healthcare Provider PSM —
WO-01340947 100 196d 13d 199d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340948 100 196d 13d 199d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340954 100 180d 2d 199d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01340957 100 182d 14d 199d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340960 100 180d 12d 199d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340961 100 180d 12d 199d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340968 100 193d 10d 199d Needs Action Coordinators Assigned BRADNER FIRE DEPARTMENT Preventive Maintenance EMS PSM Parts Wrong —
WO-01340970 100 181d 2d 199d Needs Action Coordinators Scheduled LUMBERTON EMERGENCY SQUAD Preventive Maintenance EMS PSM —
WO-01340971 100 180d 4d 199d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01340977 100 198d 14d 199d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01341002 100 188d 7d 199d Needs Action Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01341012 100 182d 6d 199d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01341035 100 188d 7d 199d Needs Action Coordinators Assigned Sono Bello Parts Sale Healthcare Provider PSM Parts Shipping Yes
WO-01341041 100 181d 2d 199d Needs Action Coordinators Assigned ELITE INDUSTRIAL SERVICES (IL) Repair EMS P7 Parts Wrong Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 205d