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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340143 100 268d 17d 269d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340161 100 261d 11d 269d Needs Action Coordinators Scheduled Center of Veterinary Expertise Asset Tagging Animal Health PSM —
WO-01340162 100 262d 14d 269d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340165 100 268d 16d 269d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340179 100 247d 0d 269d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01340243 100 252d 1d 268d Needs Action Coordinators Reschedule United Vein and Vascular Centers Virtual Tech - Field Repair Healthcare Provider P3 Parts Wrong —
WO-01340257 100 268d 16d 268d Needs Action Coordinators Ready for Scheduling BEVERLY HILLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01340261 100 254d 6d 268d Needs Action Coordinators Scheduled MARION TOWNSHIP FIRE DEPARTMENT OH Preventive Maintenance EMS PSM Parts Wrong —
WO-01340262 100 247d 1d 268d Needs Action Coordinators Reschedule ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01340264 100 247d 1d 268d Needs Action Coordinators Assigned THE COOPER HEALTH SYSTEM Preventive Maintenance EMS PSM —
WO-01340265 100 266d 14d 268d Needs Action Coordinators Assigned LITCHFIELD FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01340266 100 260d 10d 268d Needs Action Coordinators Scheduled LEWISBURG FIRE & EMS Preventive Maintenance EMS PSM —
WO-01340268 100 249d 3d 268d Needs Action Coordinators Assigned BARRINGTON FIRE DEPARTMENT (IL) Preventive Maintenance EMS PSM —
WO-01340270 100 247d 1d 268d Needs Action Coordinators Assigned SNOW HILL VOLUNTEER FIRE COMPANY Preventive Maintenance EMS PSM —
WO-01340271 100 248d 14d 268d Needs Action Coordinators Assigned CHARLESTON FIRE RESCUE Preventive Maintenance EMS PSM —
WO-01340273 100 261d 10d 268d Needs Action Coordinators Assigned GRAYSON COUNTY EMS Preventive Maintenance EMS PSM —
WO-01340277 100 260d 10d 268d Needs Action Coordinators Scheduled FAYETTE COUNTY EMS Preventive Maintenance EMS PSM Parts Wrong —
WO-01340278 100 247d 9d 268d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01340282 100 268d 16d 268d Needs Action Coordinators Ready for Scheduling MANHATTAN BEACH FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01340284 100 247d 1d 268d Needs Action Coordinators Assigned DELAWARE VALLEY VETERANS HOME Preventive Maintenance EMS PSM —
WO-01340285 100 268d 16d 268d Needs Action Coordinators Scheduled UNION CITY EMS Preventive Maintenance EMS PSM —
WO-01340287 100 249d 15d 268d Needs Action Coordinators Scheduled RAHWAY FIRST AID SQUAD Preventive Maintenance EMS PSM —
WO-01340291 100 248d 2d 268d Needs Action Coordinators Assigned Pine Run Village Health Center Parts Sale Healthcare Provider PSM Yes
WO-01340294 100 254d 6d 268d Needs Action Coordinators Assigned BRISTOL FIRE EMS Preventive Maintenance EMS PSM —
WO-01340295 100 267d 15d 268d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340296 100 268d 16d 268d Needs Action Coordinators Ready for Scheduling Milford Regional Physician Group Inspection Healthcare Provider PSM —
WO-01340297 100 248d 2d 268d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01340298 100 268d 16d 268d Needs Action Coordinators Ready for Scheduling CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01340299 100 268d 16d 268d Needs Action Coordinators Ready for Scheduling CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01340301 100 268d 16d 268d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01340302 100 247d 1d 268d Needs Action Coordinators Assigned VALLEY AMBULATORY SURGICAL CENTER Inspection Healthcare Provider PSM —
WO-01340310 100 260d 10d 268d Needs Action Coordinators Scheduled CAMILLUS SLEEP DISORDER Inspection Healthcare Provider PSM —
WO-01340318 100 266d 15d 268d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340324 100 247d 2d 268d Needs Action Coordinators Reschedule MIDMARK Repair Healthcare Provider P4 Customer Approval Cust
WO-01340372 100 252d 15d 268d Needs Action Coordinators Scheduled ADDICTION CENTER OF BROOME COUNTY Inspection Healthcare Provider PSM —
WO-01340411 100 254d 15d 268d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 Parts Wrong —
WO-01340535 100 254d 1d 267d Needs Action Coordinators Reschedule Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01340547 100 267d 15d 267d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340549 100 267d 15d 267d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01340569 100 267d 15d 267d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01340574 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340576 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340578 100 261d 15d 267d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340579 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340582 100 261d 15d 267d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340583 100 247d 10d 267d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —
WO-01340584 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340586 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340587 100 260d 9d 267d Needs Action Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power P7 —
WO-01340588 100 247d 9d 267d Needs Action Coordinators Assigned CareATC Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d