Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01232522 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232531 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232532 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232533 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232534 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232536 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232538 100 191d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232539 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232540 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232542 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232543 100 212d — 589d Needs Action Coordinators Assigned CVS Preventive Maintenance — PSM —
WO-01232544 100 191d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232547 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232548 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232549 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232550 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232558 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232563 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232566 100 206d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232570 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232574 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232588 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232580 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232582 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232594 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232595 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232599 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232600 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232604 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232605 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232606 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232609 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232616 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232618 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232621 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232630 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232631 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232635 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232636 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232638 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232643 100 191d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232644 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232645 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232647 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232648 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232651 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232654 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232656 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232657 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232658 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d