Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01232778 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232781 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232783 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232791 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232792 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232784 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232786 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232788 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232798 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232799 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232800 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232801 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232804 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232805 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232806 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232807 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232808 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232811 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232815 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232819 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232820 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232821 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232822 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232825 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232827 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232834 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232835 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232836 100 191d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232838 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232831 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232833 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232846 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232850 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232852 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232841 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232842 100 196d — 589d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01232843 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232854 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232856 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232860 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232863 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232864 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232866 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232868 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232870 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232872 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232873 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232874 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232876 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232878 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d