Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01301473 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301483 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301487 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301489 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301492 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301521 100 222d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301553 100 222d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301574 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301575 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301577 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301582 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301583 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301585 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301586 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301588 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301589 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301590 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301591 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301592 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301593 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301594 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301597 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301598 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301599 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301600 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301601 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301602 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301604 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301605 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301606 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301612 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301613 100 255d — 345d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01301615 100 200d — 345d Needs Action Materials Awaiting Parts GE Healthcare FMI FCO — PC —
WO-01301792 100 297d — 344d Needs Action Materials Awaiting Parts NaphCare Repair — P3 —
WO-01301794 100 332d — 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01301815 100 302d — 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01301817 100 302d — 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01301819 100 192d — 344d Needs Action Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment — PC —
WO-01301843 100 332d — 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01301847 100 332d — 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01301853 100 193d — 344d Needs Action Billing Billing Review Steris Installation — PC —
WO-01302103 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302104 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302106 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302112 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302113 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302114 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302115 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302116 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302117 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 203d