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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01307803 100 247d 2d 382d Needs Action Coordinators Scheduled MEDIC RESCUE Preventive Maintenance EMS PSM —
WO-01307814 100 265d 98d 382d Needs Action Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance EMS PSM Tech Availability —
WO-01307816 100 265d 92d 382d Needs Action Coordinators Assigned Centurion of Idaho Inspection Healthcare Provider PSM —
WO-01307841 100 290d 98d 382d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01307849 100 264d 93d 382d Needs Action Coordinators Assigned Centurion of Idaho Inspection Healthcare Provider PSM —
WO-01308239 100 248d 2d 380d Needs Action Coordinators Assigned HCA Urgent Care Repair Healthcare Provider P3 Yes
WO-01308391 100 290d 94d 379d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308392 100 248d 94d 379d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308397 100 247d 95d 379d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308400 100 247d 69d 379d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308513 100 254d 95d 379d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01308552 100 287d 95d 379d Needs Action Coordinators Scheduled MIDMARK Delivery Healthcare Provider PC —
WO-01308615 100 248d 9d 379d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01308751 100 279d 33d 378d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 Yes
WO-01308764 100 247d 9d 378d Needs Action Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Evaluation EMS P7 Parts Backorder —
WO-01308812 100 367d 94d 378d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308874 100 265d 94d 377d Needs Action Coordinators Assigned EMSAR HOUSE ACCOUNT Inventory Training/Other PC —
WO-01308917 100 290d 93d 377d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308968 100 287d 72d 375d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01308975 100 323d 88d 375d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Repair Lab/Power PC —
WO-01309168 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309169 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309170 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309171 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309172 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309173 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309174 100 353d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309176 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309177 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309178 100 367d 92d 374d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309284 100 246d 22d 374d Needs Action Coordinators Assigned JFK UNIVERSITY MEDICAL CENTER EMS Repair EMS P7 Yes
WO-01309342 100 367d 92d 373d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309472 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309473 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309482 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309494 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309496 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309498 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309502 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309504 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309505 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309507 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309513 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309516 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309517 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309522 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309523 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309529 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309530 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309538 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d