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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01304433 100 184d 112d 335d Needs Action Coordinators Scheduled GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304507 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304509 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304511 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304526 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304530 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304531 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304542 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304545 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304572 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304576 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304579 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304580 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304583 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304585 100 223d 111d 334d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01304624 100 180d 7d 334d Needs Action Coordinators Reschedule Catoctin Veterinary Clinic Virtual Tech - Drop Shipment Animal Health PC Yes
WO-01304647 100 214d 50d 334d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01304879 100 185d 5d 333d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01304921 100 179d 27d 333d Needs Action Coordinators Reschedule METZ MEDICAL TRANSPORT Repair EMS P7 Technical Complex Yes
WO-01305434 100 285d 108d 331d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01305458 100 179d 1d 328d Needs Action Coordinators Scheduled HEMATOLOGY ONCOLOGY Repair Healthcare Provider P3 Vendor Yes
WO-01305623 100 289d 78d 328d Needs Action Coordinators Assigned Valleygate Dental Surgery Center of Charlotte Inspection Healthcare Provider PSM —
WO-01305652 100 300d 107d 328d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305653 100 300d 107d 328d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305655 100 300d 107d 328d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305657 100 300d 107d 328d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305712 100 300d 107d 327d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305717 100 300d 107d 327d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305721 100 300d 107d 327d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305724 100 300d 107d 327d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305924 100 300d 106d 326d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305925 100 300d 106d 326d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305958 100 300d 106d 326d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01305959 100 300d 106d 326d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01306153 100 300d 105d 325d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01306509 100 300d 104d 324d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01306587 100 181d 2d 321d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01306600 100 179d 4d 321d Needs Action Coordinators Assigned SB Clinical Practice Management Plan, Inc Depot Healthcare Provider PSM Yes
WO-01306946 100 179d 34d 320d Needs Action Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Repair EMS P7 Yes
WO-01306947 100 179d 3d 320d Needs Action Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Preventive Maintenance EMS PSM —
WO-01307404 100 197d 100d 318d Needs Action Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance EMS PSM Tech Availability —
WO-01307414 100 318d 100d 318d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM Parts Wrong —
WO-01307442 100 300d 100d 318d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01307556 100 300d 100d 318d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01307557 100 300d 99d 318d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01307598 100 200d 90d 317d Needs Action Coordinators Assigned GULDMANN INC Installation Installation PC —
WO-01307599 100 223d 90d 317d Needs Action Coordinators Assigned GULDMANN INC Installation Installation PC —
WO-01307733 100 300d 99d 317d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01307771 100 314d 98d 314d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM Lab/Power PSM —
WO-01307791 100 206d 97d 314d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d