Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01309541 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309544 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309545 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309549 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309550 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309552 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309553 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309554 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309556 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309557 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309562 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309564 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309568 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309578 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309580 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309585 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309588 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309590 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309595 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309599 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309608 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309609 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309610 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309612 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309613 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309614 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309615 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309616 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309617 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309618 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309619 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309620 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309621 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309622 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01310052 100 187d 89d 304d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC Technical Complex —
WO-01310065 100 225d 86d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310069 100 297d 89d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310070 100 297d 89d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310074 100 297d 89d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310075 100 297d 89d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310165 100 221d 84d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310166 100 199d 89d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310167 100 222d 88d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310170 100 222d 89d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310174 100 198d 56d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01310182 100 300d 89d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310184 100 300d 89d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310185 100 229d 77d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310275 100 300d 88d 300d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310310 100 195d 48d 300d Needs Action Coordinators Scheduled Weston Pediatrics Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d