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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01307814 100 197d 98d 314d Needs Action Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance EMS PSM Tech Availability —
WO-01307816 100 197d 92d 314d Needs Action Coordinators Assigned Centurion of Idaho Inspection Healthcare Provider PSM —
WO-01307841 100 222d 98d 314d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01307849 100 196d 93d 314d Needs Action Coordinators Assigned Centurion of Idaho Inspection Healthcare Provider PSM —
WO-01308239 100 180d 2d 312d Needs Action Coordinators Assigned HCA Urgent Care Repair Healthcare Provider P3 Yes
WO-01308391 100 222d 94d 312d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308392 100 180d 94d 312d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308397 100 179d 95d 312d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308400 100 179d 69d 312d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308513 100 186d 95d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01308552 100 219d 95d 311d Needs Action Coordinators Scheduled MIDMARK Delivery Healthcare Provider PC —
WO-01308615 100 180d 9d 311d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01308751 100 211d 33d 310d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 Yes
WO-01308764 100 179d 9d 310d Needs Action Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Evaluation EMS P7 Parts Backorder —
WO-01308812 100 299d 94d 310d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308874 100 197d 94d 310d Needs Action Coordinators Assigned EMSAR HOUSE ACCOUNT Inventory Training/Other PC —
WO-01308917 100 222d 93d 309d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01308968 100 220d 72d 307d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01308975 100 255d 88d 307d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Repair Lab/Power PC —
WO-01309168 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309169 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309170 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309171 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309172 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309173 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309174 100 285d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309176 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309177 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309178 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309284 100 178d 22d 306d Needs Action Coordinators Assigned JFK UNIVERSITY MEDICAL CENTER EMS Repair EMS P7 Yes
WO-01309342 100 299d 92d 306d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01309472 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309473 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309482 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309494 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309496 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309498 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309502 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309504 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309505 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309507 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309513 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309516 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309517 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309522 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309523 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309529 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309530 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309538 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309541 100 193d 71d 305d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d