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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01310416 100 290d 81d 367d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310452 100 287d 50d 367d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01310517 100 247d 7d 367d Needs Action Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair EMS P7 Parts Wrong Yes
WO-01310518 100 247d 7d 367d Needs Action Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair EMS P7 Parts Wrong Yes
WO-01310535 100 249d 24d 367d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01310612 100 251d 24d 366d Needs Action Coordinators Scheduled MED-CARE TRANSPORTATION (MD) Preventive Maintenance EMS PSM —
WO-01310636 100 274d 82d 366d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01310642 100 274d 82d 366d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01310960 100 251d 7d 365d Needs Action Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Repair EMS P7 Parts Wrong Yes
WO-01311180 100 290d 82d 364d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311227 100 255d 84d 364d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01311229 100 255d 84d 364d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01311238 100 255d 84d 364d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01311265 100 255d 84d 364d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01311305 100 251d 81d 363d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311308 100 290d 74d 363d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311309 100 255d 84d 363d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01311310 100 290d 73d 363d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311314 100 246d 79d 363d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance Bed Services PSM Parts Wrong —
WO-01311324 100 268d 16d 363d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01311325 100 252d 81d 363d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311327 100 251d 77d 363d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311328 100 255d 8d 363d Needs Action Coordinators Scheduled GE Healthcare FMI Installation FCO PC —
WO-01311329 100 290d 81d 363d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311331 100 255d 8d 363d Needs Action Coordinators Scheduled GE Healthcare FMI Installation FCO PC —
WO-01311334 100 255d 8d 363d Needs Action Coordinators Scheduled GE Healthcare FMI Installation FCO PC —
WO-01311417 100 247d 1d 361d Needs Action Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Healthcare Provider P5 Vendor Yes
WO-01311440 100 253d 5d 361d Needs Action Coordinators Scheduled ELIZABETH CHURCH MANOR Repair Healthcare Provider P5 Yes
WO-01311477 100 251d 83d 361d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01311481 100 256d 83d 361d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01311508 100 297d 83d 361d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311510 100 297d 83d 361d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311599 100 297d 82d 360d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311611 100 269d 17d 360d Needs Action Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection Healthcare Provider PSM Technical Complex —
WO-01311640 100 354d 82d 360d Needs Action Coordinators Assigned GE HEALTHCARE Acct. Management Bed Services PC —
WO-01311697 100 297d 82d 360d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311713 100 297d 82d 360d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01311919 100 247d 36d 358d Needs Action Coordinators Reschedule PHMC - Public Health Management Corporation Depot Healthcare Provider PSM Parts Shipping Yes
WO-01311937 100 296d 64d 358d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01312035 100 257d 33d 358d Needs Action Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01312103 100 254d 17d 358d Needs Action Coordinators Reschedule AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM Yes
WO-01312150 100 297d 78d 358d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01312196 100 282d 29d 357d Needs Action Coordinators Reschedule Sono Bello SWAPOUT Healthcare Provider PC Yes
WO-01312211 100 297d 79d 357d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01312235 100 297d 79d 357d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01312259 100 290d — 357d Needs Action Coordinators Assigned Sono Bello SWAPOUT Healthcare Provider PC —
WO-01312286 100 248d 2d 357d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01312306 100 290d 79d 357d Needs Action Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse Healthcare Provider PSM —
WO-01312375 100 297d 78d 356d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01312457 100 247d 4d 354d Needs Action Coordinators Ready for Scheduling Milford Regional Physician Group Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d