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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01300439 100 348d 120d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300440 100 348d 120d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300441 100 310d 120d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300442 100 348d 120d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300444 100 348d 120d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300445 100 348d 120d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300446 100 348d 120d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300503 100 207d 122d 348d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01300915 100 333d 121d 347d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01301002 100 179d 27d 347d Needs Action Coordinators Assigned NaphCare Repair Healthcare Provider P3 Parts Shipping Yes
WO-01301051 100 333d 121d 347d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01301233 100 218d 38d 346d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01301330 100 206d 45d 346d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01301939 100 333d 119d 345d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01301940 100 333d 119d 345d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01301941 100 333d 119d 345d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01301943 100 333d 119d 345d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01301961 100 333d 119d 345d Needs Action Coordinators Assigned LORETTO Depot - Syracuse Healthcare Provider P5 —
WO-01301996 100 333d 119d 345d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302018 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302034 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302035 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302036 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302037 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302038 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302039 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302040 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302041 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302042 100 333d 119d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302045 100 212d 62d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01302064 100 333d 118d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01302072 100 179d 2d 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM FCO PC —
WO-01302082 100 193d 12d 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01302083 100 193d 12d 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01303179 100 333d 118d 342d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01303186 100 333d 118d 342d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01303285 100 227d 116d 341d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01303361 100 285d 117d 341d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01303364 100 285d 109d 341d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01303399 100 333d 117d 340d Needs Action Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse Healthcare Provider PSM —
WO-01303401 100 333d 117d 340d Needs Action Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse Healthcare Provider PSM —
WO-01303578 100 179d 61d 340d Needs Action Coordinators Reschedule GRAND VIEW HEALTH EMS Preventive Maintenance EMS PSM Parts Backorder —
WO-01303651 100 258d 58d 340d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01303743 100 187d 47d 339d Needs Action Coordinators Reschedule PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01303870 100 227d 113d 339d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01304093 100 226d 109d 338d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01304196 100 192d 26d 337d Needs Action Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection Healthcare Provider PSM —
WO-01304213 100 263d 63d 337d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01304362 100 328d 113d 335d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01304433 100 183d 112d 334d Needs Action Coordinators Scheduled GE HEALTHCARE Preventive Maintenance Bed Services PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d