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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01309544 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309545 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309549 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309550 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309552 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309553 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309554 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309556 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309557 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309562 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309564 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309568 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309578 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309580 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309585 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309588 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309590 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309595 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309599 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309608 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309609 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309610 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309612 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309613 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309614 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309615 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309616 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309617 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309618 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309619 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309620 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309621 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01309622 100 261d 71d 373d Needs Action Coordinators Ready for Scheduling GCX Medical Upgrade Project PC —
WO-01310052 100 254d 89d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC Technical Complex —
WO-01310065 100 293d 86d 371d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310069 100 365d 89d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310070 100 365d 89d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310074 100 365d 89d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310075 100 365d 89d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310165 100 289d 84d 371d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310166 100 267d 89d 371d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310167 100 290d 88d 371d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310170 100 290d 89d 371d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310174 100 265d 56d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01310182 100 367d 89d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310184 100 367d 89d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310185 100 297d 77d 371d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310275 100 367d 88d 368d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01310310 100 263d 48d 368d Needs Action Coordinators Scheduled Weston Pediatrics Inspection Healthcare Provider PSM —
WO-01310361 100 294d 67d 368d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d