Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 204d 225d 605d
283 0 0 0
Field Work 140 218d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01309504 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309505 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309507 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309513 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309516 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309517 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309522 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309523 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309529 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309530 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309538 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309541 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309544 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309545 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309549 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309550 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309552 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309553 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309554 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309556 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309557 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309562 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309564 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309568 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309578 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309580 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309585 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309588 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309590 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309595 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309599 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309608 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309609 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309610 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309612 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309613 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309614 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309615 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309616 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309617 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309618 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309619 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309620 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309621 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309622 310d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309356 310d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-14
WO-01309284 311d
Critical Coordinators Assigned JFK UNIVERSITY MEDICAL CENTER EMS Repair Yes 2025-10-14
WO-01309342 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-14
WO-01309182 311d
Critical Holding On Hold JFK UNIVERSITY MEDICAL CENTER EMS Preventive Maintenance 2025-10-14
WO-01309183 311d
Critical Holding On Hold JFK UNIVERSITY MEDICAL CENTER EMS Preventive Maintenance 2025-10-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical