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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01312103 360d
Critical Coordinators Reschedule AUBURN SENIOR SERVICES Depot - Syracuse Yes 2025-10-30
WO-01312019 360d
Critical Material Management Awaiting Parts Crossover Health Management Services Virtual Tech - Field Repair Yes 2025-10-30
WO-01312024 360d
Critical Holding On Hold CONTINUING HEALTHCARE SOLUTIONS Preventive Maintenance — 2025-10-30
WO-01312035 360d
Critical Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Yes 2025-10-30
WO-01312043 360d
Critical Field Work 05-Tech-Off-Site ROSARY HILL HOME Preventive Maintenance — 2025-10-30
WO-01311919 361d
Critical Coordinators Reschedule PHMC - Public Health Management Corporation Depot Yes 2025-10-29
WO-01311937 361d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-10-29
WO-01311894 361d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311895 361d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311896 361d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311697 362d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311713 362d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311640 362d
Critical Coordinators Assigned GE HEALTHCARE Acct. Management — 2025-10-28
WO-01311601 362d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2025-10-28
WO-01311611 362d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2025-10-28
WO-01311628 362d
Critical Holding On Hold EDGEWATER VOLUNTEER FIRST AID SQUAD Repair Yes 2025-10-28
WO-01311636 362d
Critical Holding On Hold HCA Urgent Care Depot Yes 2025-10-28
WO-01311638 362d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-28
WO-01311599 363d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311573 363d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-27
WO-01311580 363d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-27
WO-01311508 363d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311510 363d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311449 363d
Critical Material Management Awaiting Parts PRESBYTERIAN HOME Depot - Syracuse Yes 2025-10-27
WO-01311477 363d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311481 363d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311503 363d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-27
WO-01311417 363d
Critical Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Yes 2025-10-27
WO-01311440 363d
Critical Coordinators Scheduled ELIZABETH CHURCH MANOR Repair Yes 2025-10-27
WO-01311305 366d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311308 366d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311309 366d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311310 366d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311314 366d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2025-10-24
WO-01311324 366d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-24
WO-01311325 366d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311327 366d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311328 366d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311329 366d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311331 366d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311334 366d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311238 366d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311265 366d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311222 366d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2025-10-24
WO-01311227 366d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311229 366d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311180 366d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311096 367d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-23
WO-01310960 367d
Critical Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Repair Yes 2025-10-23
WO-01310834 368d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-22
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical