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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 204d 225d 605d
283 0 0 0
Field Work 140 217d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01312103 295d
Critical Coordinators Reschedule AUBURN SENIOR SERVICES Depot - Syracuse Yes 2025-10-30
WO-01312035 295d
Critical Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Yes 2025-10-30
WO-01312043 295d
Critical Field Work 05-Tech-Off-Site ROSARY HILL HOME Preventive Maintenance — 2025-10-30
WO-01312019 295d
Critical Material Management Awaiting Parts Crossover Health Management Services Virtual Tech - Field Repair Yes 2025-10-30
WO-01312024 295d
Critical Holding On Hold CONTINUING HEALTHCARE SOLUTIONS Preventive Maintenance — 2025-10-30
WO-01311919 295d
Critical Coordinators Reschedule PHMC - Public Health Management Corporation Depot Yes 2025-10-29
WO-01311937 295d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-10-29
WO-01311894 296d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311895 296d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311896 296d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311713 296d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311697 297d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311611 297d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2025-10-28
WO-01311628 297d
Critical Holding On Hold EDGEWATER VOLUNTEER FIRST AID SQUAD Repair Yes 2025-10-28
WO-01311636 297d
Critical Holding On Hold HCA Urgent Care Depot Yes 2025-10-28
WO-01311638 297d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-28
WO-01311640 297d
Critical Coordinators Assigned GE HEALTHCARE Acct. Management — 2025-10-28
WO-01311601 297d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2025-10-28
WO-01311599 297d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311573 297d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-27
WO-01311580 297d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-27
WO-01311503 298d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-27
WO-01311508 298d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311510 298d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311440 298d
Critical Coordinators Scheduled ELIZABETH CHURCH MANOR Repair Yes 2025-10-27
WO-01311449 298d
Critical Material Management Awaiting Parts PRESBYTERIAN HOME Depot - Syracuse Yes 2025-10-27
WO-01311477 298d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311481 298d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311417 298d
Critical Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Yes 2025-10-27
WO-01311305 300d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311308 300d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311309 300d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311310 300d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311314 300d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2025-10-24
WO-01311324 300d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-24
WO-01311325 300d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311327 300d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311328 300d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311329 300d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311331 300d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311334 300d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311222 301d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2025-10-24
WO-01311227 301d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311229 301d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311238 301d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311265 301d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311180 301d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311096 301d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-23
WO-01310960 302d
Critical Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Repair Yes 2025-10-23
WO-01310834 302d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-22
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical