Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307791 384d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307803 384d
Critical Coordinators Scheduled MEDIC RESCUE Preventive Maintenance — 2025-10-06
WO-01307814 384d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-06
WO-01307816 384d
Critical Coordinators Assigned Centurion of Idaho Inspection — 2025-10-06
WO-01307819 384d
Critical Holding On Hold Centurion of Idaho Inspection — 2025-10-06
WO-01307841 384d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-06
WO-01307771 385d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-06
WO-01307780 385d
Critical Material Management Awaiting Parts Atrius Health Repair Yes 2025-10-06
WO-01307720 387d
Critical Material Management Awaiting Parts The Natural Result Center for Aesthetic Artistry Virtual Tech - Drop Shipment Cust 2025-10-03
WO-01307733 387d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-03
WO-01307742 387d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-03
WO-01307619 387d
Critical Material Management Awaiting Parts Arcamed Inspection Yes 2025-10-03
WO-01307639 387d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307640 387d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307614 388d
Critical Holding On Hold Centurion of Georgia Inspection — 2025-10-03
WO-01307598 388d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307599 388d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307588 388d
Critical Dispatch L2 Review A-MED Ambulance Service Preventive Maintenance — 2025-10-02
WO-01307575 388d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-02
WO-01307535 388d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307545 388d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307550 388d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307556 388d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307557 388d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307565 388d
Critical Material Management Awaiting Parts GE HEALTHCARE Support Yes 2025-10-02
WO-01307469 388d
Critical Material Management Awaiting Parts - Customer Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2025-10-02
WO-01307481 388d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2025-10-02
WO-01307404 388d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-02
WO-01307414 388d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-10-02
WO-01307418 388d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-02
WO-01307420 388d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-02
WO-01307442 388d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307352 389d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307353 389d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307354 389d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307355 389d
Critical Holding On Hold Oak Street Health SWAPOUT — 2025-10-01
WO-01307289 389d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307290 389d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307295 389d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307298 389d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307341 389d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307227 389d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307235 389d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307249 389d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-01
WO-01307266 389d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307173 389d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307175 389d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307193 389d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-01
WO-01307201 389d
Critical Holding On Hold Vital Core HS Inspection — 2025-10-01
WO-01307212 389d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical