Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01310769 368d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Repair Yes 2025-10-22
WO-01310677 368d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310678 368d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310612 369d
Critical Coordinators Scheduled MED-CARE TRANSPORTATION (MD) Preventive Maintenance — 2025-10-21
WO-01310636 369d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-10-21
WO-01310641 369d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-21
WO-01310642 369d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-10-21
WO-01310535 369d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2025-10-21
WO-01310496 369d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-10-21
WO-01310517 369d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-10-21
WO-01310518 369d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-10-21
WO-01310448 369d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-21
WO-01310452 369d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-21
WO-01310455 369d
Critical Field Work Tech On Site BURTON MEDICAL Repair Cust 2025-10-21
WO-01310458 369d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-21
WO-01310466 369d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-21
WO-01310478 369d
Critical Material Management Awaiting Parts YesCare Parts Sale Yes 2025-10-21
WO-01310416 370d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-20
WO-01310361 370d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-20
WO-01310275 370d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-20
WO-01310310 370d
Critical Coordinators Scheduled Weston Pediatrics Inspection — 2025-10-20
WO-01310240 370d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-20
WO-01310165 373d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310166 373d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310167 373d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310170 373d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310174 373d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-17
WO-01310182 373d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310184 373d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310185 373d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310124 373d
Critical Billing Billing Review HIGI LLC Installation Yes 2025-10-17
WO-01310128 373d
Critical Material Management Awaiting Parts ADVANCED MOBILITY SOLUTIONS INC Preventive Maintenance — 2025-10-17
WO-01310135 373d
Critical Holding On Hold Genesis Community Health Inspection — 2025-10-17
WO-01310065 374d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-16
WO-01310069 374d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310070 374d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310074 374d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310075 374d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310052 374d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-16
WO-01309966 374d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-16
WO-01309910 374d
Critical Billing Billing Review TEXAS STAR AMBULANCE Preventive Maintenance — 2025-10-16
WO-01309935 374d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-16
WO-01309898 374d
Critical Billing WO Correction Needed Cove Rural Fire Protection District Parts Sale Yes 2025-10-16
WO-01309472 375d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309473 375d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309482 375d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309494 375d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309496 375d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309498 375d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309502 375d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical