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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01309168 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309169 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309170 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309171 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309172 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309173 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309174 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309176 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309177 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309178 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309132 377d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-13
WO-01309027 377d
Critical Holding On Hold Oak Street Health Inspection — 2025-10-13
WO-01308968 377d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-13
WO-01308975 377d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Repair — 2025-10-13
WO-01308935 378d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-13
WO-01308917 380d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308836 380d
Critical Holding On Hold CenterWell (Humana) Virtual Tech - Depot Yes 2025-10-10
WO-01308874 380d
Critical Coordinators Assigned EMSAR HOUSE ACCOUNT Inventory — 2025-10-10
WO-01308812 380d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308764 380d
Critical Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Evaluation — 2025-10-10
WO-01308786 380d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Preventive Maintenance — 2025-10-10
WO-01308793 380d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308795 380d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308751 381d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2025-10-10
WO-01308652 381d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308654 381d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308615 381d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2025-10-09
WO-01308539 381d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-09
WO-01308552 381d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-10-09
WO-01308513 381d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-09
WO-01308488 382d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-09
WO-01308465 382d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-08
WO-01308424 382d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-10-08
WO-01308427 382d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-10-08
WO-01308313 382d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-08
WO-01308391 382d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308392 382d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308397 382d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308400 382d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308307 382d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-08
WO-01308237 382d
Critical Dispatch Entered PRESBYTERIAN HOME Repair Yes 2025-10-08
WO-01308239 382d
Critical Coordinators Assigned HCA Urgent Care Repair Yes 2025-10-08
WO-01308160 383d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-07
WO-01307992 384d
Critical Field Work Incomplete MIDMARK Repair — 2025-10-06
WO-01307996 384d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307962 384d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307963 384d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307965 384d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307819 384d
Critical Holding On Hold Centurion of Idaho Inspection — 2025-10-06
WO-01307841 384d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical