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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 204d 225d 605d
283 0 0 0
Field Work 140 218d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01309168 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309169 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309170 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309171 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309172 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309173 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309174 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309176 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309177 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309178 311d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309132 311d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-13
WO-01309027 312d
Critical Holding On Hold Oak Street Health Inspection — 2025-10-13
WO-01308968 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-13
WO-01308975 312d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Repair — 2025-10-13
WO-01308935 312d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-13
WO-01308917 314d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308836 315d
Critical Holding On Hold CenterWell (Humana) Virtual Tech - Depot Yes 2025-10-10
WO-01308874 315d
Critical Coordinators Assigned EMSAR HOUSE ACCOUNT Inventory — 2025-10-10
WO-01308793 315d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308795 315d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308812 315d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308764 315d
Critical Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Evaluation — 2025-10-10
WO-01308786 315d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Preventive Maintenance — 2025-10-10
WO-01308751 315d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2025-10-10
WO-01308652 315d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308654 315d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308615 316d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2025-10-09
WO-01308539 316d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-09
WO-01308552 316d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-10-09
WO-01308488 316d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-09
WO-01308513 316d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-09
WO-01308465 316d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-08
WO-01308424 317d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-10-08
WO-01308427 317d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-10-08
WO-01308313 317d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-08
WO-01308391 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308392 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308397 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308400 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308307 317d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-08
WO-01308237 317d
Critical Dispatch Entered PRESBYTERIAN HOME Repair Yes 2025-10-08
WO-01308239 317d
Critical Coordinators Assigned HCA Urgent Care Repair Yes 2025-10-08
WO-01308160 318d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-07
WO-01307962 318d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307963 318d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307965 318d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307992 318d
Critical Field Work Incomplete MIDMARK Repair — 2025-10-06
WO-01307996 318d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307803 319d
Critical Coordinators Scheduled MEDIC RESCUE Preventive Maintenance — 2025-10-06
WO-01307814 319d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical