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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330116 100 192d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330119 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330120 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330121 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330125 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330126 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330127 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330128 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330129 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330131 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330132 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330133 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330134 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330136 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330138 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330139 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330140 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330143 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330144 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330146 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330158 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330159 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330160 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330161 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330162 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330163 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330164 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330165 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330166 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330167 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330148 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330149 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330150 100 199d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330151 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330152 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330153 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330154 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330155 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330156 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330169 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330170 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330172 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330174 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330175 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330183 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330185 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330188 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330189 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330190 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330191 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 203d