Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 273d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01232783 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232791 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232792 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232784 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232786 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232788 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232798 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232799 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232800 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232801 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232804 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232805 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232806 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232807 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232808 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232811 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232815 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232819 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232820 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232821 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232822 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232825 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232827 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232834 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232835 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232836 100 259d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232838 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232831 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232833 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232846 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232850 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232852 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232841 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232843 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232854 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232856 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232860 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232863 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232864 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232866 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232868 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232870 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232872 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232873 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232874 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232876 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232878 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232880 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232881 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01232882 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d