Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330694 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330695 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330696 100 276d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330697 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330708 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330709 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330710 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330711 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330712 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330713 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330714 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330715 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330716 100 276d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330717 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330718 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330719 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330720 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330721 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330722 100 261d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330723 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330724 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330725 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330726 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330727 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330728 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330729 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330730 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330731 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330732 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330733 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330734 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330735 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330736 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330737 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330738 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330739 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330740 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330741 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330742 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330743 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330744 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330745 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330746 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330747 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330748 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330749 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330750 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330751 100 289d — 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330752 100 262d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330753 100 261d — 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d