Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318172 100 207d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318173 100 221d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318174 100 225d — 256d Needs Action Holding Ready for Release GE Healthcare FMI Installation — PC —
WO-01318175 100 207d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318176 100 207d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318177 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318178 100 221d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318179 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318180 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318181 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318182 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318183 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318184 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318185 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318186 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318188 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318189 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318190 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318191 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318192 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318194 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318195 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318196 100 225d — 256d Needs Action Holding Ready for Release GE Healthcare FMI Installation — PC —
WO-01318197 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318198 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318199 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318200 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318201 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318202 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318203 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318204 100 207d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318205 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318206 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318207 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318208 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318209 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318210 100 221d — 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318211 100 207d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318218 100 207d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318219 100 221d — 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318233 100 205d — 256d Needs Action Coordinators Reschedule GE HEALTHCARE Repair — P5 —
WO-01318238 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318239 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318240 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318242 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318243 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318244 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318245 100 198d — 256d Needs Action Materials Awaiting Parts Concordance Healthcare Solutions Part Order — PSM —
WO-01318246 100 195d — 256d Needs Action Field Work Incomplete Concordance Healthcare Solutions Repair — P3 —
WO-01318247 100 222d — 256d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 204d