Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318172 100 275d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318173 100 289d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318174 100 293d — 324d Needs Action Holding Ready for Release GE Healthcare FMI Installation — PC —
WO-01318175 100 275d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318176 100 275d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318177 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318178 100 289d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318179 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318180 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318181 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318182 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318183 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318184 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318185 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318186 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318188 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318189 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318190 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318191 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318192 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318194 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318195 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318196 100 293d — 324d Needs Action Holding Ready for Release GE Healthcare FMI Installation — PC —
WO-01318197 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318198 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318199 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318200 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318201 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318202 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318203 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318204 100 275d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318205 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318206 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318207 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318208 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318209 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318210 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318211 100 275d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318218 100 275d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318219 100 289d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318233 100 273d — 324d Needs Action Coordinators Reschedule GE HEALTHCARE Repair — P5 —
WO-01318238 100 291d — 324d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318239 100 291d — 324d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318240 100 291d — 324d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318242 100 291d — 324d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318243 100 291d — 324d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318244 100 291d — 324d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318245 100 266d — 324d Needs Action Materials Awaiting Parts Concordance Healthcare Solutions Part Order — PSM —
WO-01318246 100 263d — 324d Needs Action Field Work Incomplete Concordance Healthcare Solutions Repair — P3 —
WO-01318247 100 291d — 324d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d