Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330692 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330693 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330694 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330695 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330696 100 208d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330697 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330708 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330709 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330710 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330711 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330712 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330713 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330714 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330715 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330716 100 208d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330717 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330718 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330719 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330720 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330721 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330722 100 193d — 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330723 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330724 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330725 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330726 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330727 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330728 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330729 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330730 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330731 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330732 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330733 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330734 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330735 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330736 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330737 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330738 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330739 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330740 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330741 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330742 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330743 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330744 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330745 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330746 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330747 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330748 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330749 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330750 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330751 100 221d — 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d