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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
256d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 213d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 214d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 201d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 192d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 187d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 189d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01351906 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351907 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351908 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351909 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351910 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351911 100 186d 2d 187d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 —
WO-01351912 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351913 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351914 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351915 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351916 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351917 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351918 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351919 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351920 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351921 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351922 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351923 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351924 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351925 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351926 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351927 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351928 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351929 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351930 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351931 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351932 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351933 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351934 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351935 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351936 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351937 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351938 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351939 100 187d 3d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01352246 100 187d 2d 187d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01352247 100 187d 2d 187d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01352248 100 187d 2d 187d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01352249 100 187d 2d 187d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01352250 100 187d 2d 187d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01352251 100 187d 2d 187d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01352254 100 186d 2d 187d Needs Action Materials Awaiting Parts FOSTER EMS Repair EMS P7 Yes
WO-01352255 100 186d 2d 187d Needs Action Coordinators Assigned FOSTER EMS Repair EMS P7 —
WO-01352258 100 187d 2d 187d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352259 100 187d 2d 187d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01352260 100 187d 2d 187d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01352261 100 187d 2d 187d Needs Action Coordinators Assigned MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352262 100 186d 2d 187d Needs Action Coordinators Assigned CATAWBA VALLEY MEDICAL CENTER Repair EMS P7 Yes
WO-01352264 100 187d 2d 187d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352265 100 187d 2d 187d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01352266 100 186d 1d 187d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 354d
2 GE Healthcare FMI 2,737 2,737 204d
3 HIGI LLC 1,207 1,207 224d
4 GCX Medical 825 825 203d
5 CVS 515 515 250d
6 GE HEALTHCARE 489 489 222d
7 Oak Street Health 243 243 200d
8 MIDMARK 187 187 191d
9 AGILENT TECHNOLOGIES (ASP) 173 173 205d
10 AGILENT TECHNOLOGIES (VPD) 153 153 218d
11 TEXAS MEDICAL SCREENING 144 144 195d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 348d
13 Conviva Care Solutions (Humana) 99 99 198d
14 Modern Animal Hospital 63 63 196d
15 HCA Urgent Care 62 62 211d