Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 204d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 183d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302650 100 200d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302651 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302652 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302653 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302654 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302655 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302656 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302659 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302660 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302663 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302664 100 199d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302665 100 190d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302667 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302668 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302669 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302670 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302671 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302672 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302673 100 204d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01233598 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233601 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233602 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233604 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233606 100 200d — 588d Needs Action Holding On Hold CVS Preventive Maintenance — PSM —
WO-01233609 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233610 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233615 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233617 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233619 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233624 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233625 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233626 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233628 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233642 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233662 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233664 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233652 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233654 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233657 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233658 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233659 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233660 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233661 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233668 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233669 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233670 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233673 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233675 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233677 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233682 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 186d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d