Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330765 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330766 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330769 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330770 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330771 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330772 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330773 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330774 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330776 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330777 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330778 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330779 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330780 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330781 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330782 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330783 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330787 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330788 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330789 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330790 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330791 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330792 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330793 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330794 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330795 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330796 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330797 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330799 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330800 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330801 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330802 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330803 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330804 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330805 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330806 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330807 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330808 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330809 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330810 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330811 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330812 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330813 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330814 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330816 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330817 100 266d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330818 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330819 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330820 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330821 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330823 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d