Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330824 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330826 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330827 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330828 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330829 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330830 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330831 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330832 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330833 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330834 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330839 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330840 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330841 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330842 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330843 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330844 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330845 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330846 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330847 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330851 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330852 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330853 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330854 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330855 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330856 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330857 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330858 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330859 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330860 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330861 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330862 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330863 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330869 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330870 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330871 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330873 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330874 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330875 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330876 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330877 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330880 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330881 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330882 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330883 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330884 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330885 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330886 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330887 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330888 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330889 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 196d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d