Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 340d 396d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 623d
2,762 0 0 0
Billing 401 288d 309d 759d
401 0 0 0
Material Management 283 268d 288d 668d
283 0 0 0
Field Work 140 281d 311d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01297188 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297209 437d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-12
WO-01297225 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297227 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297250 437d
Critical Billing Invoice Pending GE Healthcare FMI Installation — 2025-08-12
WO-01297257 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297267 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297299 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297301 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297306 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297307 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297308 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297309 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297486 436d
Critical Coordinators Assigned Sincera Urgent Care Part Order Yes 2025-08-13
WO-01297685 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297689 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297690 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297692 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297756 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297757 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297772 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-08-14
WO-01297774 435d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-08-14
WO-01297775 435d
Critical Material Management Awaiting Parts - Customer Premise Health Repair — 2025-08-14
WO-01297787 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297796 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297811 435d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297849 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297900 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297901 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297918 434d
Critical Holding On Hold HCA Urgent Care Misc. Inspection — 2025-08-15
WO-01297923 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297925 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297927 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297929 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297935 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297955 434d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01297968 434d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01297971 434d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01297973 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297983 434d
Critical Holding On Hold Coastal Family Health Center Virtual Tech — 2025-08-15
WO-01297984 434d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01298006 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01298046 433d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-16
WO-01298109 431d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298112 431d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298212 431d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298213 431d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298243 431d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-08-18
WO-01298314 430d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-19
WO-01298326 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical