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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 361d 956d
4,806 0 0 0
Holding 3,712 273d 329d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 557d
2,762 0 0 0
Billing 401 221d 242d 692d
401 0 0 0
Material Management 283 201d 221d 601d
283 0 0 0
Field Work 140 214d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01298330 363d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-08-19
WO-01298337 363d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298338 363d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298340 363d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298343 363d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298354 363d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298360 363d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298372 363d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298392 363d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298393 363d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298396 363d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298398 363d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298399 363d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298400 363d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298401 363d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298448 363d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298449 363d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298454 363d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2025-08-19
WO-01298638 362d
Critical Coordinators Reschedule JFK UNIVERSITY MEDICAL CENTER EMS Repair Yes 2025-08-20
WO-01298693 362d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298773 362d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298901 361d
Critical Field Work 05-Tech-Off-Site MAYSVILLE FIRE DEPARTMENT (KY) Preventive Maintenance — 2025-08-21
WO-01298913 361d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298961 361d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298983 361d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01298987 361d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01299003 361d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-08-21
WO-01299036 361d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299037 361d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299065 360d
Critical Holding On Hold THOR Support — 2025-08-22
WO-01299084 360d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-22
WO-01299147 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299152 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299155 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299157 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299158 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299226 360d
Critical Billing Billing Review Oak Street Health Virtual Tech - Field Repair — 2025-08-22
WO-01299267 357d
Critical Field Work 05-Tech-Off-Site NATIONWIDE CHILDRENS HOSPITAL Preventive Maintenance — 2025-08-25
WO-01299276 357d
Critical Holding On Hold SHIELDS HEALTHCARE GROUP Preventive Maintenance — 2025-08-25
WO-01299393 357d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-25
WO-01299559 356d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-26
WO-01299608 356d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2025-08-26
WO-01299618 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299622 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299625 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299641 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299646 356d
Critical Billing Billing Review Steris Installation — 2025-08-26
WO-01299725 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299727 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299728 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical