Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330890 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330891 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330892 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330893 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330894 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330895 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330896 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330897 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330898 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330899 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330900 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330903 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330905 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330908 100 275d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330909 100 260d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330910 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330913 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330914 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330915 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330917 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330918 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330919 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330920 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330922 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330923 100 276d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330924 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330925 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330926 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330928 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330929 100 276d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330931 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330935 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330936 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330937 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330938 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330939 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330940 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330941 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330942 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330943 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330944 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330945 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330947 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330948 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330949 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330951 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330953 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330954 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330955 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330957 100 289d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d