Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01246621 100 291d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246624 100 280d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246640 100 258d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246648 100 359d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246649 100 258d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC Parts Wrong —
WO-01248620 100 519d — 613d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248622 100 519d — 613d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248624 100 519d — 613d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248626 100 519d — 613d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248628 100 519d — 613d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01251821 100 477d — 602d Needs Action Holding On Hold AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01251822 100 477d — 602d Needs Action Holding On Hold AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01252870 100 519d — 599d Needs Action Holding On Hold MOPEC Repair Healthcare Provider P3 —
WO-01253645 100 519d — 597d Needs Action Holding On Hold ZONO SANITECH Repair Healthcare Provider P3 Parts Shipping —
WO-01255855 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255856 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255857 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255859 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255861 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255862 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255863 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255864 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255866 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255869 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255872 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255877 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255879 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255881 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255882 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255885 100 543d — 588d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01258400 100 575d — 578d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258401 100 575d — 578d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258403 100 575d — 578d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258405 100 575d — 578d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258406 100 567d — 578d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01259448 100 268d — 576d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01262120 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262128 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262165 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262173 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262181 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262184 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262193 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262194 100 506d 189d 569d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01266856 100 462d 191d 554d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01267515 100 275d 191d 549d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01267517 100 275d 191d 549d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01267519 100 275d 191d 549d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01268610 100 268d 191d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01268667 100 267d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d