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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01246621 100 223d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246624 100 212d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246640 100 190d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246648 100 291d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246649 100 191d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC Parts Wrong —
WO-01248620 100 451d — 545d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248622 100 451d — 545d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248624 100 451d — 545d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248626 100 451d — 545d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01248628 100 451d — 545d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Wrong —
WO-01251821 100 410d — 534d Needs Action Holding On Hold AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01251822 100 410d — 534d Needs Action Holding On Hold AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01252870 100 452d — 531d Needs Action Holding On Hold MOPEC Repair Healthcare Provider P3 —
WO-01253645 100 451d — 529d Needs Action Holding On Hold ZONO SANITECH Repair Healthcare Provider P3 Parts Shipping —
WO-01255855 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255856 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255857 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255859 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255861 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255862 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255863 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255864 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255866 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255869 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255872 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255877 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255879 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255881 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255882 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01255885 100 475d — 520d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM Parts Backorder —
WO-01258400 100 507d — 510d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258401 100 507d — 510d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258403 100 507d — 510d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258405 100 507d — 510d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01258406 100 499d — 510d Needs Action Holding On Hold INVACARE Preventive Maintenance Healthcare Provider PSM —
WO-01259448 100 200d — 508d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01262120 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262128 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262165 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262173 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262181 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262184 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262193 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01262194 100 438d 189d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01266856 100 394d 191d 486d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01267515 100 207d 191d 481d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01267517 100 207d 191d 481d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01267519 100 207d 191d 481d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01268610 100 200d 191d 475d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01268667 100 199d 189d 475d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d