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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01243459 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243460 100 194d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243462 100 186d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243464 100 184d 21d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243467 100 186d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243475 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243477 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243478 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243479 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243480 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243481 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243482 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243483 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243484 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243487 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243493 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243494 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243496 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243497 100 184d 21d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243498 100 201d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243499 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC Technical Complex —
WO-01243500 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243501 100 200d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243503 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243505 100 184d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243507 100 186d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243508 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243509 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243510 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243511 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243512 100 184d 21d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243513 100 207d 191d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243514 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243515 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243517 100 206d — 562d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01243520 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243521 100 200d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243525 100 194d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243526 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243527 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243528 100 187d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC Technical Complex —
WO-01243530 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243533 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243535 100 207d — 562d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01243538 100 202d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243539 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243540 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243541 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243542 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243543 100 184d 21d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d