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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01243544 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243548 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243551 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243553 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243554 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243556 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243558 100 269d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243565 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243566 100 254d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243567 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243568 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243569 100 254d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243570 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243572 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243573 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243575 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243576 100 254d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243577 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243578 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243579 100 275d 191d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243580 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243586 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243587 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243588 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243589 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243594 100 270d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243595 100 255d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243597 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243602 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243604 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243607 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243610 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243618 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243619 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243620 100 275d 85d 630d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244756 100 258d 191d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244758 100 258d 191d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244780 100 281d 191d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244809 100 262d 191d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244841 100 273d 191d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244858 100 268d 58d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244910 100 262d 191d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244913 100 258d 191d 625d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246598 100 359d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246605 100 291d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246606 100 309d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246607 100 258d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246608 100 269d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246610 100 477d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC Parts Wrong —
WO-01246619 100 291d 191d 619d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d