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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01243544 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243548 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243551 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243553 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243554 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243556 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243558 100 201d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243565 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243566 100 186d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243567 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243568 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243569 100 186d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243570 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243572 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243573 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243575 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243576 100 186d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243577 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243578 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243579 100 207d 191d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243580 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243586 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243587 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243588 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243589 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243594 100 202d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243595 100 187d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243597 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243602 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243604 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243607 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243610 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243618 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243619 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01243620 100 207d 85d 562d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244756 100 190d 191d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244758 100 190d 191d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244780 100 213d 191d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244809 100 194d 191d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244841 100 205d 191d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244858 100 200d 58d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244910 100 194d 191d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01244913 100 190d 191d 557d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246598 100 291d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246605 100 223d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246606 100 241d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246607 100 190d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246608 100 201d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01246610 100 409d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC Parts Wrong —
WO-01246619 100 223d 191d 551d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d